Booking Terms & Conditions

If you have any questions, please don't hesitate to get in contact with us!

  • Booking & Payment
    • At least one party member must be aged 21 or over.

    • A £25.00 deposit is required at the time of booking, with the remaining balance due 7 days before arrival.

    • Deposits are non-refundable and non-transferable.

    • No refunds within 1 week of arrival date.

    • No refunds/discounts will be processed for inclement weather, late arrivals or early departures.

    • Group booking of 5 or more units (e.g. tent, touring caravan, motorhome) travelling together are not permitted.

    • Group bookings of 9 or more adults are not permitted (exclusive of couples and immediate family).

    • No hen/stag parties permitted.

    • Single-sex bookings of 5 or more people (exclusive of couples and immediate family members) are not permitted.

    • The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not permitted.

  • Arrival and Departure
    • All arrivals from 1pm.

    • All departures by 11am.

    • No arrivals accepted after 9pm in the summer period (April to September).

    • No arrivals accepted after 7pm in the winter time (October to March).

  • Day Visitors
    • Day Visitors must be pre-booked with reception. 

    • All day visitors must vacate the site by 9pm.

  • Dogs
    • Dogs must be kept on short leads and under control at all times. Areas are provided for off lead exercise.

    • Dogs must not be allowed to foul the Park

  • Cars & Other Vehicles 
    • Please observe the 5mph speed limit on the Park at all times.

    • The use of drones and electric scooters (other than mobility aids) is PROHIBITED.

  • Guest Behavior
    • Noise levels to be kept to a minimum with no outside noise or music between the hours of 10pm and 7am.

    • The proprietors will not be held responsible for any damage to guest's property or injury whilst in the Park.

    • The management team reserves the right to deny access or terminate the stay of guests whose behaviour is deemed unsuitable. No refunds will be offered.

    • Barbecues are permitted but must be raised off the ground and attended by an adult at all times. Charcoal/Coal only. Strictly no woodburning!

    • Firearms are not permitted under any circumstance.

    • Guests are advised to bring a good quality torch with them as parts of the site are unlit.

    • Open fires are prohibited.

    • Swimming in any of our lakes is not allowed.